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Common Questions

Basic answers to the most common questions about the Gallery of Hope.

About the Gallery of Hope

Who owns the Gallery of Hope?

The Gallery of Hope was created by LifeSource, the non-profit organization dedicated to saving lives through organ and tissue donation in the Upper Midwest. LifeSource serves the seven million people who live in communities across Minnesota, North Dakota, South Dakota and western Wisconsin.

How can I get involved with LifeSource and the Gallery of Hope?

Learn more about becoming one of our LifeSource Donate Life Ambassadors, who are charged with creating goodwill about organ and tissue donation and LifeSource in their community.

How can I make a financial contribution to the Gallery of Hope?

The Gallery of Hope doesn’t accept financial contributions, but your goodwill is always welcomed at LifeSource. Learn more on our website.

Where can I find donor family support resources?

LifeSource has a number of support resources to help you in your grief journey. Please visit the Donor Family Support Resources section on our website to learn more, including information about how to join our private donor family Facebook group.

Changing a Tribute

How do I change the name in my tribute story?

Easy! Log into your account, select the tribute you want to change and edit the name. The web address of your tribute, however, cannot change once the tribute has been published.

Can other people edit my tribute page?

Only people with your account login credentials (your email and password) can edit your tribute page. In very rare cases, LifeSource may edit a story if it contains objectionable content.

How can I change the photos in a tribute?

Just sign into your account, use the menu to navigate to My Tributes, then click on the tribute you want to edit. Click to step 5 where you can manage photos. Replace a photo by clicking on it then clicking “Delete this Photo.” You can then upload the replacement.

How can I add more photos to a tribute?

Easy! Just sign into your account, use the menu to navigate to the My Tributes page, and select the tribute you want to edit. Click to step 5 where you can add up to 4 photos.

Can I recover a tribute that I accidentially deleted?

In some cases, our team can recover an accidentally deleted tribute. Please contact us if this happens to you.

Creating a Tribute

Who can create a tribute story?

Friends and family members of organ and tissue donors, living donors, transplant recipients, and people awaiting transplants are all invited to share tribute stories. We ask that you respect confidentiality and privacy, and please ask permission to share a story that is not yours.

How do I create an account?

It’s easy: all you need is your name and an email address. Once you sign up, we’ll send you an email verification. Click the link in the email and you’re ready to start creating your tribute story.

How do I create a tribute story?

Log into your account and click “Create A Tribute” on the greeting screen. The system will guide you the rest of the way.

How many tribute stories can I share?

You can share as many tribute stories as you wish, but we ask that you limit your stories to only people who you know personally and have a close connection with.

Do I have to use a first and last name to create a tribute story?

Yes, both are required because it helps us sort and order the tributes.

How do I edit my tribute story?

Sign in to your account and navigate to the edit page, where you can change the text, photos, and details of your story.

How many tribute stories can be created for one person?

It’s best if there’s one tribute story per individual, so please work with your family and friends to tell the story together.

Can I create a tribute story for someone that isn’t from LifeSource’s region?

Yes, but we do ask that they have some association with our area. For example, if they previously lived here, if LifeSource cared for their gifts of donation, or if they received their transplant at a center located in our region. Otherwise, please contact your local Donate Life organization and ask them about creating a Gallery of Hope.

Do I need to have images to create a tribute page?

No. Pictures are worth a thousand words, but we don’t require one. And you can always add one later.

When will my tribute be publicly available after I’ve submitted it?

As soon as you publish your tribute you’ll have a link that you can share by email and on your own social media networks. Our team reviews all tributes before they’re added to our public site and to the app, a process that takes about a week depending on volume.

My Account

How can I recover a lost password?

Click “I forgot my password” on the account login page and we’ll reset it for you.

How do I change my account information?

Sign in to your account and you’ll see a menu of options in the right column that will let you update your password, name, and email address.

How can I ensure the privacy of my tributes?

Tribute stories are public and accessible by anyone, so please keep this in mind when choosing what to share in your tribute. Anyone visiting the website or using the app may share your tribute on their own social media networks.

We don’t sell or share any of the information you publish in your tribute or provide in the Gallery of Hope.

 

What happens to my tribute if I request to have my account deleted?

If you choose to have your account deleted from the Gallery of Hope, your tributes will also be deleted. If you’re having trouble with your account, please contact us for additional support.

How do I change my password?

Log in to your account and select “Update my Password” in the right-hand column.

How do I delete my account?

You can’t delete your account by yourself, but if you email us we’ll delete it for you promptly.

Sharing a Tribute

How can I share my tribute page?

After you’ve created your tribute and submitted it for review, you’ll see a screen that shows your tribute’s permanent web address as well as icons to share with the major social media networks. Even before LifeSource has published your tribute to the website and app you can share this link with your family and friends.

When I share my tribute story, can I choose who can see it?

Tribute stories are public and accessible by anyone, so please keep this in mind when choosing what to share in your tribute. By widely sharing the stories of donation and transplantation we will be able to increase community support for the gift of life.